Shipping

Your merchandise will be shipped using United Parcel Service (UPS). We will ship UPS Ground unless otherwise specified… UPS 2-day, UPS 3-day, Standard Overnight. In most cases, merchandise ships within 3 days once the order is placed. In the event that a backorder occurs, you will be notified via email. Packages cannot be sent to P.O. Boxes. DOMESTIC SHIPPING ONLY!
The following is the fees that will be charged for shipping:

Domestic Shipping Fees:
.01 to 50.00= $7
50.01 to 100.00= $9
100.01 to 150.00= $11
150.01 to 200.00= $13
200.01 and up= Free


Unique Items

We make every effort to offer some unique items that are one-of-a kind pieces. Please note that during the check-out process, these items may still appear to be available for purchase, yet have already temporarily sold out. In the case that you purchase a one-of-a-kind item that has already sold out, we will contact you immediately to let you know if we will be able to re-order the item, offer you another item, or grant you a refund. Thank you for understanding!

Sales Tax

Shipments to addresses within the state of Florida are charged applicable sales tax. Shipments to addresses outside of Florida are not charged sales tax.

Return/Exchange Policy

Returns are accepted on all items (except custom orders) within 14 days of receipt for store/website credit or exchange. We do not give refunds. All returned items must include original packaging materials and the merchandise must be in unused, saleable condition. The original merchandise receipt must be included with return. We do not reimburse shipping charges to or from COOLCOSAS.COM. All returns must be pre-authorized. Please email us at info@coolcosas.com to obtain a Return Authorization Number (RAN). COOLCOSAS.COM reserves the right to refuse unauthorized returns and returns received after 14 days.
Returns should be sent to:
COOLCOSAS.COM
Attn: Returns
1315 14th Street
Miami Beach, FL 33139 
 
ALL SALE GOODS ARE FINAL SALE! NO RETURN NO EXCHANGE!

Damaged Items

Please notify us immediately if any part of your order arrives damaged. Keep the original box and packing material with the damaged item, in case we need to have it picked up for inspection by the carrier. We will ship out a replacement if available or credit the amount of the damaged item.

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Privacy Policy

coolcosas.com and NapaSidd Inc. will never sell, loan, rent, trade or give away your name, email address, home or business address or personal information to any third party.
We  may use your email address and telephone number to communicate about your current order. We use our mailing list addresses to let our customers know about upcoming events, sales and other exciting news about coolcosas.com. If at any time you would like to be removed from our mailing list, please send us an email to info@coolcosas.com to be removed from our mailing list.

Holiday Gift Giving 2008

For Christmas shipping, all orders must be placed prior to December 13th. Any orders after December 13th are not guaranteed to be delivered in time for Christmas unless arrangements have been made with us for premium delivery and the appropriate additional shipping fees have been charged. Once again, please contact us prior to placing your order to ensure a timely delivery for your holiday gift giving.